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Platform

One platform. Every phase of the response.

Ten modules share one incident record. When a resource request is approved, the board, the alert and the activity log all change at once, because they are the same data.

Book a demoSee what it replaces
Live exampleResource request approved. Inventory on the board drops and logistics gets an alert.
Incidents

Plan every operational period on one timeline

  • Assign ICS positions and see gaps before the next shift starts.
  • Objectives carry forward from one op period to the next.
  • ICS 201, 202, 205 and 214 build from what your team already entered.
Replacesstandalone incident management software, paper ICS forms, the whiteboard in the EOC
Riverside flooding, Type 3Now 20:00, OP 2

Sample incident. Amber hatching marks an unfilled ICS position.

Status boards

See the whole region change as it happens

  • Track beds, shelters, fuel or anything else, on a map and in a table.
  • Thresholds turn a facility amber or red and can send an alert.
  • Boards are YAML in git, so they come back exactly after a restore.
Replacesstandalone bed-tracking system, shared spreadsheets, the morning round of phone calls
Hospital status, Harbor County regionLive demo
0Open
0Advisory
0Diversion
FacilityEDBeds

Sample data. Markers pulse when a facility reports.

Alerts

Reach whoever is on duty tonight

Target an alert by role, county or facility. Stream sends it by SMS, email and in-app at once, then shows you who got it and who answered.

  • Recipients come from the on-duty roster, not a contact list from last year.
  • Ask for a reply and the answers land on the board.
  • Every send, delivery and acknowledgment is logged.
Replacesseparate mass notification service, call trees, group texts from personal phones
Alert: report ED capacity by 15:00Riverside County, on duty
ChannelSentDeliv.Ack.Resp.
SMS23231914
Email2322128
In-app18181613

Sample alert. Dots inside the county are recipients; they light up as they acknowledge.

Resources

Track a request from ask to arrival

ICS 213 RR requests follow your chain of command. Approval, dispatch and delivery all show up on the same incident, with a live ETA on the map.

  • Route approvals to the right section chief automatically.
  • Filled requests update inventory on the board.
  • Unfilled requests turn red after the time you set.
Replacesresource request email chains, paper 213 RR forms, inventory spreadsheets
RR #1142, cots (120) for Shelter 4Requested
RequestedShelter 4 manager13:10
Logistics reviewSupply unit13:18
ApprovedLogistics chief13:25
En routeCounty warehouse13:40
DeliveredSigned by shelter14:22
County warehouse to Shelter 4, Lincoln High SchoolWaiting for approval
Patient tracking

Follow every patient from the scene to a bed

  • Tag patients at the scene by triage category.
  • Hospitals see who is inbound before the ambulance arrives.
  • The family assistance center matches inquiries without seeing the clinical record.
Replacesseparate patient tracking app, paper triage logs, the family inquiry spreadsheet
Route 9 interchange MCITransports
Immediate 0Delayed 0Minor 0Total 0 / 37
Triage to destination37 patients

Sample incident. Band width is the number of patients.

Automation

Stop rekeying data between systems

Pipelines bring in HL7, FHIR, CAD, CAP alerts and CSV files, then map them to your boards. Data agreements spell out what each partner sends and receives.

  • Build a pipeline on a canvas: source, filter, map, destination.
  • See every run with its record counts and errors.
  • Send updates out to the state, partners and webhooks.
Replacescustom integration scripts, manual CSV uploads, a separate interface engine
Pipeline: ADT census to bed boardRunning
Processed 0Filtered out 0Errors 0
Last 24 runs, messages per runEvery 15 min
Relay

Ask a question, get the number

Relay is the assistant built into Stream. It answers from your live boards, incidents and requests, and shows where each answer came from.

  • Answers cite the board or record they came from.
  • Drafts sitreps and alerts for a person to review.
  • Sees only what your role can see. Nothing more.
Replacesopening five tools to find one number during a briefing
Ask Relayconnected, Riverside flooding
Which hospitals have ICU beds right now?
3 facilities report open ICU beds as of 14:30.
Northside Medical Center4
St. Brendan's Hospital3
Lakeview Regional1
Hospital status board, 14:303 magic-link updates
Which resource requests are late?
1 request is past its target time.
RR #1135 bariatric beds (2)3 hr
ICS 213 RR queue
Draft the sitrep for 15:00.
What Relay can readYour role: Planning section
Tenant: Harbor County HCC
Your permissions
Incidents you are assignedBoards you can viewResource requestsAlerts you sent
Not in your role
Patient clinical recordsAdmin settings
Other tenants
Never visible
Training and readiness

Know who can fill each position before you need them

  • Courses, quizzes and credentials in the same place you respond.
  • Readiness by position and facility, updated as people finish training.
  • Plan HSEEP exercises and export the AAR/IP.
Replacesseparate learning management system, credential spreadsheets, exercise binders
Qualified staff by position6 facilities
None123 or more
Course completion142 staff

Sample data.

Dashboards and documents

Build the view your leadership asks for

Drag widgets onto a dashboard and share it with the EOC or the executive team. Keep plans, SOPs and IAPs next to the incident with every version saved.

  • Widgets read live from boards, incidents and alerts.
  • Documents keep a version history and an approval status.
  • Share a read-only view with partners or the public.
Replacesa BI tool bolted on the side, shared drives full of plan versions
Dashboard builderExecutive briefing
Open beds142
Shelter pop.541
Region
Beds, last 24 h
Alerts acknowledged
Hurricane annex, regional planv4Approved
IAP, Riverside flooding, OP 3v2In review
Shelter staffing SOPv7Approved
After-action report, ice stormv1Draft
Magic links

Partners update from a text. No account needed.

Shelters, clinics and long-term care facilities do not need seats. Stream texts the person on duty a link that opens one board, for a short time, and logs every use.

  1. RequestThe EOC asks on-duty ED leads for status.
  2. TextEach lead gets a strm.ing link that opens only their board.
  3. UpdateThey set ED status and bed counts from their phone.
  4. ShareThe board updates for everyone in under a second.
  5. RecordThe link use is written to the audit log and expires.

From kickoff to your first exercise in four weeks

Every deployment includes guided onboarding. Every agency follows the same four-week plan.

  1. Week 1

    Kickoff

    We load your facilities, roles and on-duty roster.

    • Import facilities from a spreadsheet
    • Connect single sign-on
  2. Week 2

    Configure

    Set up boards, alert groups and partner links.

    • Board fields and thresholds
    • Alert groups by role and region
  3. Week 3

    Train

    Short sessions for staff and a one-page guide for partners.

    • ICS position walkthroughs
    • Partner link practice round
  4. Week 4

    Exercise

    Run a tabletop or drill on Stream and review the results.

    • Exercise in its own workspace
    • AAR/IP export

Partners are always free. Shelters, clinics, long-term care and dialysis centers update their status from a magic link. They never need a seat, an app or a password.

See your own region on Stream

We load your facilities and roles, then walk you through a live activation in 30 minutes.

Book a demoWhy Stream